Client Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Pamela Creedon Profile Image
    I'm sorry it took us this long to find them!

    “Excellent family business. Excellent customer service – helpful and patient! Saved us a ton of money on insurance. I’m sorry it took us this long to find them!”

  • Karl Ericson Profile Image
    I think he is just that good and being modest.

    “Pascal recently help me with an impossible “Hail Mary” as he puts it. I think he is just that good and being modest.

    My premiums were set to significantly increased this year. I contacted other agencies, who were all higher. Hearing my disappointment, Pascal worked and found an alternative, which actually lowered my premium from the previous year.

    Thank you Pascal for your continued support with my home, auto, umbrella, and rental property needs!”

  • Joe Sanchez Profile Image
    He's very knowledgeable and easy to talk with. Not pushy in the least bit.

    “I was looking for a new insurance company but dreaded the whole getting new quotes process. Fortunately, I found some very positive reviews on my employees blog site for Steve. He’s not even in my town. I gave him a call and he was more than happy to review my current policies. He’s very knowledgeable and easy to talk with. Not pushy in the least bit. I couldn’t believe how much he saved me. I even added umbrella coverage and am still paying less for everything. So glad I met Steve. Highly recommended!!! Thanks Steve.”

  • Del Tremblay Profile Image
    He has been better than any broker we have had.

    “Steve is professional and courteous. He has always found us the best rates. He has been better than any broker we have had.

  • Dara Delgado Profile Image
    Extremely competitive policy pricing and his service is outstanding.

    “My husband and I went through Steve for all our home and auto policies. I am a mortgage broker so I understand how brokering insurance (and mortgages) work. Steve is able to provide extremely competitive policy pricing and his service is outstanding. Whenever I have a client in need of homeowners insurance, I recommend they get a quote from Steve. Thanks for your great work, Steve!”

  • Mark Buan Profile Image
    He is patient with your questions and concerns.

    “It has been a great joy to have this agency available to any and all your needs. I have been able work with Steve to get an affordable home insurance. He is patient with your questions/concerns and he will definitely help point you in the right direction based on what your needs are. They are up to date with today’s technology so they can be reached via phone call, text, email and in person. In today’s times it is great to know that all outlets can be used to find your agent, just in case you need them right away.”

  • Lynette Qu Profile Image
    Steve really takes his time and provides consultation and advice based on my individual situation.

    “I have been with Carlson agency for a few years for my home and auto insurance. Steve is very honest and he cares about his customers. I think Steve is very different compared to other insurance agents that he is not just a salesman who is trying to get business, but instead he really takes his time and provides consultation and advice based on my individual situation. I appreciate every conversation I have with him. Dalis is always very friendly and responsive. Great agency in the area!

  • Jason Hoop Profile Image
    Anytime I need anything, they answer right away and take care of it.

    “Steve and his staff are awesome! Anytime I need anything, they answer right away and take care of it. Have had them for all my insurance for years.”

  • Phyllis Seeger Profile Image
    They are knowledgeable, professional, helpful, nice and rates are competitive!

    “Three years ago we moved from Switzerland to San Jose, CA. Prior to Switzerland we lived in Arizona. We knew no one here so my agent in Arizona referred me to Steve Carlson at Carlson Agency. I have nothing but good things to say about Steve and his staff. They are prompt on correspondence which has been email and telephone. They are knowledgeable, professional, helpful, nice and rates are competitive! We started off with renters insurance with them then bought a house and now have homeowners and car insurance with them. They are the best!

  • A very dedicated family-run insurance agency.

    “We have been with the Carlson Agency for close to 30 years. The Carlson Agency is a very dedicated family-run insurance agency, always prompt and attentive to our needs. We highly recommend them!”