Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
What really stood out was his honesty and deep knowledge of the Folsom area.Kyle M., Folsom, CACustomer since Apr 2026“We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom Ranch, and the experience was phenomenal. Steve’s speed is truly remarkable…he turned around quotes and addressed our questions incredibly fast. What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other ’embedded’ builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.”
- He made sure I understood my options without feeling overwhelmed.Randy B., Pleasant Hill, CACustomer since Jun 2026
“I recently switched my home and auto insurance to Carlson Agency, and the experience was completely positive from start to finish. Pascal handled everything and made the entire process much easier than I anticipated. He took the time to walk me through all the details, answered my questions clearly, and made sure I understood my options without feeling overwhelmed. His professionalism, knowledge, and attention to detail gave me confidence that I was making the right decisions for my coverages. I highly recommend this agency, and especially Pascal, to anyone looking for a smooth and stress-free insurance experience.”
- He's always helpful, responsive, and easy to reach when I have questions.Adriana J., Pleasant Hill, CACustomer since Jan 2026
“Pascal at Carlson Agency has been great to work with for both my home and auto insurance. He’s always helpful, responsive, and easy to reach when I have questions. He does an excellent job finding competitive rates while making sure I have the coverage I need. I appreciate his professionalism, knowledge, and willingness to help. If you’re looking for someone you can trust to take care of your insurance needs, I highly recommend Pascal.”
- Truly honest and hard working people!Elizabeth E., Cameron Park, CACustomer since Oct 2023
“Pascal Melton always goes above and beyond to help us. Like many Californians know, insurance companies are leaving California, not accepting or renewing policies, and/or rates are sky high. We had our home owners insurance drop us back in 2023 and Pascal did an amazing job searching for a homeowner insurance that wasn’t California Fair plan. It was an ordeal, but he found a company that would insure us after so many wouldn’t. I highly recommend Carlson Agency! Truly honest and hard working people trying to give the best of insurance to Californians.”
- Their attention to detail is unparalleled.James W., El Dorado Hills, CACustomer since Jul 2025
“Steve was amazing at getting us a great plan for our auto insurance and more importantly, a better deal for home insurance when all other firms were charging inflated prices. Their attention to detail and willingness to go above and beyond to secure a competitive deal tailored to our needs is unparalleled. I highly recommend Steve and Carlson Agency team.”
- Carlson Agency was the first to be able to help me!Ginny W., El Dorado Hills, CACustomer since Jul 2025
“My previous agent had messed up my homeowners policy by setting it up as a landlord policy instead of primary residence. When we tried to have them fix that, they told us we were being kicked off regular insurance and had to buy the FAIR plan. Our homeowners insurance was going to 3-5x what it was. I’ve been calling agents for months and months to try to find someone who could get us a regular policy and not FAIR plan. Carlson Agency was the first to be able to help me, and I talked to 15-20 different agents. The process was easy, and now we are set up with the correct kind of homeowners insurance. HUGE RELIEF!”
Steve and his team are very professional and provided real time results.Navin P., Lincoln, CACustomer since Jul 2024“Steve and his team are very professional and provided real time results for what I was looking for. I needed immediate help and they were there with solutions and responded to all my questions.
The team went above and beyond from getting me the insurance I needed, to helping me cancel my previous policy.
Very deserving team! Thank You!!”
- They made the process of obtaining auto/home/life/umbrella incredibly easy!Eric S., Folsom, CACustomer since Mar 2024
“Loved working with Carlson Agency! They made the process of obtaining auto/home/life/umbrella incredibly easy. Highly recommend.”
- Carlson Agency allowed the process to be simple, honest and efficient.Ryan N., Sacramento, CACustomer since Aug 2021
“As a first-time homebuyer, Carlson Agency allowed part of the process simple, honest, and efficient. I will continue to recommend Steve, and team, to family and friends.”
I think he is just that good and being modest.Karl E., Danville, CACustomer since Sep 2015“Pascal recently help me with an impossible “Hail Mary” as he puts it. I think he is just that good and being modest.
My premiums were set to significantly increased this year. I contacted other agencies, who were all higher. Hearing my disappointment, Pascal worked and found an alternative, which actually lowered my premium from the previous year.
Thank you Pascal for your continued support with my home, auto, umbrella, and rental property needs!”
- SSShailesh S., Folsom, CACustomer since Jun 2026
“We were looking to switch the insurance as our existing insurance rate increase significantly in recent years. Ben Howard at Carlson Agency understood our requirements and helped us secure grate rates on our home, auto, and umbrella insurance. The entire process was very quick and seamless because he is incredibly knowledgeable and highly responsive. I would highly recommend Carlson Agency Insurance for Five-star service all around!”
- CMChaitanya M., Folsom, CACustomer since Mar 2026
“I was in the market for home and auto insurance. Really impressed by the service and attention to my specific insurance needs. Also I got the best price with them too. Highly recommended.”
- DPDave P., Folsom, CACustomer since Jun 2026
“Times can be tough finding homeowners insurance in our market, but Steve and Ben did it! Ending up moving over my entire insurance relationship from a carrier I had for 39 years to Carlson. Responsive, they listened, tailored and won my business. Keep it up!”
- ETElliot T., Folsom, CACustomer since Jun 2026
“Carlson did a great job. I told them what I was looking for. They shopped around and got me what I needed. They were very responsive, knowledge, and polite. I’m liking their service so far.”
- JZJeromy Z., Placerville, CACustomer since May 2026
“I was referred to Steve Carlson from a lifelong trusted friend who said they’re the best. Boy – is that the truth! Easy communication and great new insurance upgrades.”
