Client Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • DK
    He didn't try to upsell anything extra, but rather created a comprehensive plan.

    “I’m brand new to Steve’s agency, and quite happy. He re-wrote my 3 policies (homeowners, Car, and Umbrella), and happy to say he saved me over $1000/year. (yes, that’s a real number).

    He also reviewed the coverages, and options, and let me know what I needed, and which coverages would apply best to my family. He didn’t try to upsell anything extra, but rather created a comprehensive plan to cover what was needed between the 3 policies.

    Thanks Steve!”

  • Donna Tanaka
    Straight forward advice for our life protection needs.

    “Steven Carlson, Broker, is THE MAN! When you Require the person to look out for your best interest in your Auto/Home, Life Insurance and any other quality of life protection, look no further. We have known Steven for over 15 years and couldn’t live without his expertise and straight forward advice for our life protection needs.”

  • DA
    Had auto insurance in a few hours with follow up email.

    “Love these guys. Found them online and was amazed at the customer service. I look for good reviews so was happy to see these guys had a few even though they were not near me. Dallas was super nice, took all my info and Steve called me back with a quote within an hour. Most insurance companies make you feel like they are doing you a favor and take forever to get you set up. This was so painless and easy, just can’t believe I found a good agent. Had auto insurance in a few hours with follow up email. Wish all companies were this good at doing their job!”

  • KG
    All of your insurance needs handled in one place!

    “Steve is a one stop shop! All of your insurance needs handled in one place! Saved us tons of money!”

  • Del Tremblay
    He has been better than any broker we have had.

    “Steve is professional and courteous. He has always found us the best rates. He has been better than any broker we have had.

  • Dara Delgado
    Extremely competitive policy pricing and his service is outstanding.

    “My husband and I went through Steve for all our home and auto policies. I am a mortgage broker so I understand how brokering insurance (and mortgages) work. Steve is able to provide extremely competitive policy pricing and his service is outstanding. Whenever I have a client in need of homeowners insurance, I recommend they get a quote from Steve. Thanks for your great work, Steve!”

  • Mark Buan
    He is patient with your questions and concerns.

    “It has been a great joy to have this agency available to any and all your needs. I have been able work with Steve to get an affordable home insurance. He is patient with your questions/concerns and he will definitely help point you in the right direction based on what your needs are. They are up to date with today’s technology so they can be reached via phone call, text, email and in person. In today’s times it is great to know that all outlets can be used to find your agent, just in case you need them right away.”

  • Jason Hoop
    Anytime I need anything, they answer right away and take care of it.

    “Steve and his staff are awesome! Anytime I need anything, they answer right away and take care of it. Have had them for all my insurance for years.”

  • Phyllis Seeger
    They are knowledgeable, professional, helpful, nice and rates are competitive!

    “Three years ago we moved from Switzerland to San Jose, CA. Prior to Switzerland we lived in Arizona. We knew no one here so my agent in Arizona referred me to Steve Carlson at Carlson Agency. I have nothing but good things to say about Steve and his staff. They are prompt on correspondence which has been email and telephone. They are knowledgeable, professional, helpful, nice and rates are competitive! We started off with renters insurance with them then bought a house and now have homeowners and car insurance with them. They are the best!

  • A very dedicated family-run insurance agency.

    “We have been with the Carlson Agency for close to 30 years. The Carlson Agency is a very dedicated family-run insurance agency, always prompt and attentive to our needs. We highly recommend them!”