Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- Fantastic job assisting you with all your questions, comments and concerns.Juan M., Sacramento, CACustomer since Aug 2019
“I have thoroughly enjoyed working with this company. They are timely, professional, and knowledgeable in the auto and renter’s insurance business. Steve does a fantastic job assisting you with all your questions, comments, and concerns. I definitely recommend their services.”
- I think he is just that good and being modest.Karl E., Danville, CACustomer since Sep 2015
“Pascal recently help me with an impossible “Hail Mary” as he puts it. I think he is just that good and being modest.
My premiums were set to significantly increased this year. I contacted other agencies, who were all higher. Hearing my disappointment, Pascal worked and found an alternative, which actually lowered my premium from the previous year.
Thank you Pascal for your continued support with my home, auto, umbrella, and rental property needs!”
- He's very knowledgeable and easy to talk with. Not pushy in the least bit.Joe S., Milpitas, CACustomer since Sep 2018
“I was looking for a new insurance company but dreaded the whole getting new quotes process. Fortunately, I found some very positive reviews on my employees blog site for Steve. He’s not even in my town. I gave him a call and he was more than happy to review my current policies. He’s very knowledgeable and easy to talk with. Not pushy in the least bit. I couldn’t believe how much he saved me. I even added umbrella coverage and am still paying less for everything. So glad I met Steve. Highly recommended!!! Thanks Steve.”
- Extremely competitive policy pricing and his service is outstanding.Dara D., Rancho Cordova, CA
“My husband and I went through Steve for all our home and auto policies. I am a mortgage broker so I understand how brokering insurance (and mortgages) work. Steve is able to provide extremely competitive policy pricing and his service is outstanding. Whenever I have a client in need of homeowners insurance, I recommend they get a quote from Steve. Thanks for your great work, Steve!”
- He is patient with your questions and concerns.Mark B., Alhambra, CA
“It has been a great joy to have this agency available to any and all your needs. I have been able work with Steve to get an affordable home insurance. He is patient with your questions/concerns and he will definitely help point you in the right direction based on what your needs are. They are up to date with today’s technology so they can be reached via phone call, text, email and in person. In today’s times it is great to know that all outlets can be used to find your agent, just in case you need them right away.”
- They are knowledgeable, professional, helpful, nice and rates are competitive!Phyllis S., San Jose, CA
“Three years ago we moved from Switzerland to San Jose, CA. Prior to Switzerland we lived in Arizona. We knew no one here so my agent in Arizona referred me to Steve Carlson at Carlson Agency. I have nothing but good things to say about Steve and his staff. They are prompt on correspondence which has been email and telephone. They are knowledgeable, professional, helpful, nice and rates are competitive! We started off with renters insurance with them then bought a house and now have homeowners and car insurance with them. They are the best!
” - YZ
- AR
- TNThomas N., Rancho Cordova, CACustomer since Oct 2022
“I’ve worked with insurance brokers in my work life but this is my first time on my personal policies, and I must say, it has been a great experience. It started with a need for homeowners insurance and quickly evolved into bundling my auto with it. After some comparisons to my own research, I found that not only does working with a broker save time, the quotes were much better.
I worked with Steve, and I was immediately impressed by his thorough explanations and great advice on coverage. He’s quick to reply via email and his customer service skills are awesome. He was able to obtain the two policies at the same cost of my old auto policy alone.
That said, I highly recommend Steve and his agency for your insurance needs!”
- Jan L., Rancho Cordova, CACustomer since Jan 2020
“Pascal has gone above and beyond time and again to ensure I have the best home and car bundled coverage. He is never too busy to address a concern, work on a client’s portfolio or quickly respond with new information. I highly recommend Carlson Agency Insurance Services.”