Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
What really stood out was his honesty and deep knowledge of the Folsom area.Kyle M., Folsom, CACustomer since Mar 2026“We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom Ranch, and the experience was phenomenal. Steve’s speed is truly remarkable…he turned around quotes and addressed our questions incredibly fast.
What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other ’embedded’ builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.”
Truly honest and hard working people!Elizabeth E., Cameron Park, CACustomer since Oct 2023“Pascal Melton always goes above and beyond to help us. Like many Californians know, insurance companies are leaving California, not accepting or renewing policies, and/or rates are sky high. We had our home owners insurance drop us back in 2023 and Pascal did an amazing job searching for a homeowner insurance that wasn’t California Fair plan. It was an ordeal, but he found a company that would insure us after so many wouldn’t. I highly recommend Carlson Agency! Truly honest and hard working people trying to give the best of insurance to Californians.”
- He understands my insurance needs and works hard to address my issues.Paula S., Cameron Park, CACustomer since Dec 2024
“Steve Carlson is a dream to work with! He understands my insurance needs, works hard to address my issues, responds to my queries with a sense of urgency, and is honestly the best agent I have ever worked with. EVER!!!”
- Their attention to detail is unparalleled.James W., El Dorado Hills, CACustomer since Jul 2025
“Steve was amazing at getting us a great plan for our auto insurance and more importantly, a better deal for home insurance when all other firms were charging inflated prices. Their attention to detail and willingness to go above and beyond to secure a competitive deal tailored to our needs is unparalleled. I highly recommend Steve and Carlson Agency team.”
- Carlson Agency was the first to be able to help me!Ginny W., El Dorado Hills, CACustomer since Jul 2025
“My previous agent had messed up my homeowners policy by setting it up as a landlord policy instead of primary residence. When we tried to have them fix that, they told us we were being kicked off regular insurance and had to buy the FAIR plan. Our homeowners insurance was going to 3-5x what it was. I’ve been calling agents for months and months to try to find someone who could get us a regular policy and not FAIR plan. Carlson Agency was the first to be able to help me, and I talked to 15-20 different agents. The process was easy, and now we are set up with the correct kind of homeowners insurance. HUGE RELIEF!”
Steve and his team are very professional and provided real time results.Navin P., Lincoln, CACustomer since Jul 2024“Steve and his team are very professional and provided real time results for what I was looking for. I needed immediate help and they were there with solutions and responded to all my questions.
The team went above and beyond from getting me the insurance I needed, to helping me cancel my previous policy.
Very deserving team! Thank You!!”
- They made the process of obtaining auto/home/life/umbrella incredibly easy!Eric S., Folsom, CACustomer since Mar 2024
“Loved working with Carlson Agency! They made the process of obtaining auto/home/life/umbrella incredibly easy. Highly recommend.”
- Carlson Agency allowed the process to be simple, honest and efficient.Ryan N., Sacramento, CACustomer since Aug 2021
“As a first-time homebuyer, Carlson Agency allowed part of the process simple, honest, and efficient. I will continue to recommend Steve, and team, to family and friends.”
I think he is just that good and being modest.Karl E., Danville, CACustomer since Sep 2015“Pascal recently help me with an impossible “Hail Mary” as he puts it. I think he is just that good and being modest.
My premiums were set to significantly increased this year. I contacted other agencies, who were all higher. Hearing my disappointment, Pascal worked and found an alternative, which actually lowered my premium from the previous year.
Thank you Pascal for your continued support with my home, auto, umbrella, and rental property needs!”
- He's very knowledgeable and easy to talk with. Not pushy in the least bit.Joe S., Milpitas, CACustomer since Sep 2018
“I was looking for a new insurance company but dreaded the whole getting new quotes process. Fortunately, I found some very positive reviews on my employees blog site for Steve. He’s not even in my town. I gave him a call and he was more than happy to review my current policies. He’s very knowledgeable and easy to talk with. Not pushy in the least bit. I couldn’t believe how much he saved me. I even added umbrella coverage and am still paying less for everything. So glad I met Steve. Highly recommended!!! Thanks Steve.”
- CMChaitanya M., Folsom, CACustomer since Mar 2026
“I was in the market for home and auto insurance. Really impressed by the service and attention to my specific insurance needs. Also I got the best price with them too. Highly recommended.”
- VLVance L., Folsom, CACustomer since Mar 2026
“I had an outstanding experience working with the Carlson Agency while preparing for my move to Folsom Ranch. Shopping for homeowners insurance in this area was honestly very frustrating, but Ben Howard made the entire process smooth, clear, and stress-free. He was able to find me a bundled home and auto policy at a very competitive price, and he took the time to explain everything so I felt confident in my coverage.
It’s incredibly reassuring to know I have such a knowledgeable, responsive insurance broker in my new area. I highly recommend Carlson Agency to anyone looking for excellent service and great rate.”
- DBDonna B., Sonoma, CACustomer since Feb 2023
“Steve went above and beyond to help with our insurance needs! It’s great when you find someone who’s not only professional but also genuinely dedicated to getting the best deals for their clients. Steve is professional, thorough and responsive. We’ve moved all of our insurance to his company. I would highly recommend him.”
- DGDoug G., Carmichael, CACustomer since Dec 2025
“Found auto and homeowner insurance that I am happy with, at a very good price. The process was quick and easy to understand.”
- JVJulia V., El Dorado Hills, CACustomer since Dec 2021
“Working with Steve has been amazing. We used him to get a term life policy years ago. He was great then, so when we had the need to find a homeowners policy he found us the best deal on both home and auto. He was extremely responsive and professional and we got everything done in time for closing.”
