Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- VLVance L., Folsom, CACustomer since Mar 2026
“I had an outstanding experience working with the Carlson Agency while preparing for my move to Folsom Ranch. Shopping for homeowners insurance in this area was honestly very frustrating, but Ben Howard made the entire process smooth, clear, and stress-free. He was able to find me a bundled home and auto policy at a very competitive price, and he took the time to explain everything so I felt confident in my coverage.
It’s incredibly reassuring to know I have such a knowledgeable, responsive insurance broker in my new area. I highly recommend Carlson Agency to anyone looking for excellent service and great rate.”
- DBDonna B., Sonoma, CACustomer since Feb 2023
“Steve went above and beyond to help with our insurance needs! It’s great when you find someone who’s not only professional but also genuinely dedicated to getting the best deals for their clients. Steve is professional, thorough and responsive. We’ve moved all of our insurance to his company. I would highly recommend him.”
- DGDoug G., Carmichael, CACustomer since Dec 2025
“Found auto and homeowner insurance that I am happy with, at a very good price. The process was quick and easy to understand.”
- JVJulia V., El Dorado Hills, CACustomer since Dec 2021
“Working with Steve has been amazing. We used him to get a term life policy years ago. He was great then, so when we had the need to find a homeowners policy he found us the best deal on both home and auto. He was extremely responsive and professional and we got everything done in time for closing.”
- RRRaphael R., Fresno, CACustomer since Jul 2022
“I’m a very satisfied customer and I’ve been using Carlson Agency for my Auto and Home insurance for many many years. Steve and Sophia are easy to work with and are very responsive, and work to save me money, and I appreciate that. Many thanks!”
- NGNicole G., Antelope, CACustomer since Dec 2025
“I had such a great experience with Steve and the team at Carlson Agency Insurance Services. They made the transferring of insurance policies easy and were so friendly throughout the entire process. I ended up saving a considerable amount of money on both my home and auto insurance. I honestly couldn’t be happier and would definitely recommend them to anyone.”
- WBWilliam B., West SacramentoCustomer since Jan 2014
“Always prompt, caring, professional service! Thank you.”
- ASAlec S., Granite BayCustomer since Oct 2025
“Prompt, professional, and knowledgeable. Carlson Agency (Pascal and others) found proper coverage for me at fair premiums. I have trusted them for home, auto, and umbrella coverage.”
Paula S., Cameron Park, CACustomer since Dec 2024“Steve Carlson is a dream to work with! He understands my insurance needs, works hard to address my issues, responds to my queries with a sense of urgency, and is honestly the best agent I have ever worked with. EVER!!!”
- JCJohn C., Folsom, CACustomer since Sep 2025
“I had a great experience working with Pascal at Carlson Insurance Agency. He was very helpful in finding the right insurance for us and took the time to explain everything clearly. Pascal made the whole process smooth and stress-free, and I really appreciated his professionalism and responsiveness. If you’re looking for someone who genuinely cares about helping you get the coverage you need, I highly recommend reaching out to Pascal!”
- Venus P., Folsom, CACustomer since Sep 2025
“Really Great Service and Support. Seamless communication.”
- VRVianey R., Elk Grove, CACustomer since Sep 2025
“GREAT CUSTOMER SERVICE!
GREAT AT FOLLOWING UP!
GREAT AT SHOPPING AROUND FOR COMPETETIVE OPTIONS!
VERY KNOWLEDGABLE!
Helped bundle our auto and home insurance!” - JEJerry E., Folsom, CACustomer since Sep 2025
“Over the last few years, the home and auto insurance business has gone crazy with rates and lack of service. I had to make a move from the overpriced companies. Carlson Agency made this switch painless and made sure all of my needs were addressed. I am very happy with Ben Howard and Steve Carlson for their support and professionalism throughout the process. Looking for insurance, give Carlson Agency a try, you won’t be sorry.”
- Kannan G., Folsom, CACustomer since Jul 2025
“I recently switched my Auto and Home insurance to Carlson Agency, and I couldn’t be more impressed with the experience. Pascal, my agent, was absolutely excellent throughout the entire process. He was professional, knowledgeable, and incredibly responsive to all my questions.
Not only did Pascal find the right coverage for my needs, but he also helped me save close to $400 a month—a huge relief for my budget. He took the time to explain my options clearly and made sure everything was tailored perfectly to my situation.
If you’re looking for an insurance agent who truly cares and delivers real savings, I highly recommend Pascal at Carlson Agency. I’m so glad I made the switch!”
- MAMarcio A., Lakewood, CACustomer since Jun 2025
“I wanted to take a moment to highlight the outstanding service and experience I had with Steve Carlson at Carlson Agency Insurance Services.
From start to finish, Steve went far above and beyond my expectations. He made the process of purchasing automobile and umbrella insurance seamless, smooth, and an absolute pleasure. The care and attention to detail he showed throughout made the entire experience perfect. This wasn’t just another transaction—it felt like working with a trusted friend.
Steve didn’t push for a sale. He listened, advised, and delivered. At no point did I feel pressured—only supported. He made me feel like family, and that’s something I’ll never forget. Because of him, I have no hesitation in recommending Steve to all of my family and friends.”
