Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JCJohn C., Folsom, CACustomer since Sep 2025
“I had a great experience working with Pascal at Carlson Insurance Agency. He was very helpful in finding the right insurance for us and took the time to explain everything clearly. Pascal made the whole process smooth and stress-free, and I really appreciated his professionalism and responsiveness. If you’re looking for someone who genuinely cares about helping you get the coverage you need, I highly recommend reaching out to Pascal!”
Venus P., Folsom, CACustomer since Sep 2025“Really Great Service and Support. Seamless communication.”
- VRVianey R., Elk Grove, CACustomer since Sep 2025
“GREAT CUSTOMER SERVICE!
GREAT AT FOLLOWING UP!
GREAT AT SHOPPING AROUND FOR COMPETETIVE OPTIONS!
VERY KNOWLEDGABLE!
Helped bundle our auto and home insurance!” - JEJerry E., Folsom, CACustomer since Sep 2025
“Over the last few years, the home and auto insurance business has gone crazy with rates and lack of service. I had to make a move from the overpriced companies. Carlson Agency made this switch painless and made sure all of my needs were addressed. I am very happy with Ben Howard and Steve Carlson for their support and professionalism throughout the process. Looking for insurance, give Carlson Agency a try, you won’t be sorry.”
- Kannan G., Folsom, CACustomer since Jul 2025
“I recently switched my Auto and Home insurance to Carlson Agency, and I couldn’t be more impressed with the experience. Pascal, my agent, was absolutely excellent throughout the entire process. He was professional, knowledgeable, and incredibly responsive to all my questions.
Not only did Pascal find the right coverage for my needs, but he also helped me save close to $400 a month—a huge relief for my budget. He took the time to explain my options clearly and made sure everything was tailored perfectly to my situation.
If you’re looking for an insurance agent who truly cares and delivers real savings, I highly recommend Pascal at Carlson Agency. I’m so glad I made the switch!”
- MAMarcio A., Lakewood, CACustomer since Jun 2025
“I wanted to take a moment to highlight the outstanding service and experience I had with Steve Carlson at Carlson Agency Insurance Services.
From start to finish, Steve went far above and beyond my expectations. He made the process of purchasing automobile and umbrella insurance seamless, smooth, and an absolute pleasure. The care and attention to detail he showed throughout made the entire experience perfect. This wasn’t just another transaction—it felt like working with a trusted friend.
Steve didn’t push for a sale. He listened, advised, and delivered. At no point did I feel pressured—only supported. He made me feel like family, and that’s something I’ll never forget. Because of him, I have no hesitation in recommending Steve to all of my family and friends.”
- ADArin D., Granada Hills, CACustomer since Jul 2025
“Worked with Ben on a Homeowner’s and Auto insurance combo. He got me a great deal for both from a reputable company. Really hard to find good HOI rates in SoCal.”
- PCPrashant C., Folsom, CACustomer since Jun 2025
“Ben was truly exceptional, professional, knowledgeable, honest and ‘on the side of the customer’ while coming up with the proper insurance solutions and coverages. I agree with all the positive reviews about this agency. It was a great find and hoping to do business with them for coming several years. It was a pleasure doing business with Carlson Agency, I would highly recommend it.”
- JEJerred E., Folsom, CACustomer since Mar 2025
“Steve and his agency walked me through different policies and got me the insurance plan my family was looking for. Communication was great and he answered every question I had. I’ll be using them for all of my insurance needs and will 100% be recommending him to others.”
Judy T., Sacramento, CACustomer since Nov 2024“Steve and his office were very helpful and friendly, caring enough to discuss my concerns and ask about past difficulties. They took the time to help me feel important, and were also quick to respond and get things done, and took care of business I might have had to do myself. I’m really happy to have found them!”
Renee N., Rancho Cordova, CACustomer since Sep 2024“Pascal has been very helpful in answering all of my questions. He was honest and provided amazing customer service. I would highly recommend the company with auto and home insurance.”
- CLCaleb L., Sacramento, CACustomer since Sep 2024
“I have searched for 10 years for a policy that was cheaper than the one I had. I couldn’t find it, until Carlson Agency was able to quote me for $400 dollars cheaper for 6 months for the same coverage than what I was paying. It was more than saving money, he was prompt in his communication and very clear in helping me. I would advise anyone looking for insurance to give them a call.”
- MFMarie F., Folsom, CACustomer since Sep 2024
“Our landlord home insurance policy got cancelled and Steve was able to help us right away. We took the opportunity to review all of our insurance policies and received better price and better coverage! Steve was also very clear. I’m super happy we found him!”
- JHJoe H., Sacramento, CACustomer since Aug 2024
“Best place to shop for your insurance needs!”
- WSWayne S., Roseville, CACustomer since Aug 2024
“Pascal was very professional and easy to work with. He provided us with exactly what we needed, with very short notice to him. I’m extremely satisfied.”
