Client Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Tara Johnson

    “Carlson Agency (Steven and Dalis) have been the best insurance broker to work with! I was referred several years ago by a co-worker and had never worked with a broker before. So, I thought I would give it a try. I am sold! It’s nice to call in and talk to a person who is friendly and knowledgeable, and the pricing is affordable. What more could you ask for? Thank you Carlson Agency!”

  • Knute Stevenson

    “We have been with Steve and his team for 10 years. They are very easy to work with and get the best quotes I can find for all our insurance needs.”

  • Alyssa Buan

    “Carlson Agency saved us a lot of money. They have excellent customer service and are very responsive. We go to them for all of our insurance needs.”

  • Daniel Penaloza

    “Steve Carlson is the absolute best in the business, he is always available to help and is on top of everything. Highly recommend anyone that is looking for someone who will take initiative and take care of any claim and give you great advice in the process. Never dodges my calls and always follows up on what is asked of him, these days that is hard to come by from any business.”

  • James Kuhl

    “Dennis has handled my life insurance needs for over 20 years now. He provides great rates and exceptional service. There have been a number of times over the years where he has been able to reduce my rates without me inquiring. Awesome agent!”

  • Scott Lawrence

    “Steve is very responsive, helpful and professional. The Carlson Agency is one of the best I have ever worked with.”

  • Ashley Skaggs

    “The level of customer service provided by Jennifer Mitchell is hard to come by these days. When I purchased a new car and my insurance almost doubled she worked tirelessly to find me the best available deal. Saving the customer money is definitely her #1 priority. Jennifer is always available to help with anything that is needed and if for some reason she is not she works with a great team that will step to provide quick and professional service. I can’t say enough good things about Jennifer. You will definitely not be disappointed if she is handling your insurance.”

  • Terry Smith

    “Steve Carlson is a great insurance agent. Customer service is definitely first with Steve and he works hard to make sure that you have the right insurance needs at a price you can afford. He is very personable and if you have to leave a message, Steve will always call you back. We are very satisfied customers.”

  • Ally B.

    “Carlson Agency cares about their clients. Steve, the owner, worked with us to get us the best rates for all of our insurance needs. He is very patient and understanding. He answered all of our questions without making us feel rushed to make a decision. He took his time in explaining what would be the best option for us for our rental properties as well as our personal properties. In the end, we saved a ton of money and feel very secure in our insurance coverages.”

  • BJ Ellis

    “I have been a client of Carlson Agency for several years and every time I call with a question, they are extremely helpful. Great customer service and even better prices. Highly recommend them.”

  • Breanna Meo

    “I’ve been a customer for a little over a year and couldn’t be happier! Jennifer Mitchell helped me save over $1,000/year on my car insurance alone! Each time I have had a question, needed assurance, had a change in personal information, etc they are quick to respond and take care of it. I highly recommend them!”